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Frequently Asked Questions (FAQs)





When can my child start?

At Smarden Pre-School, children can start from 2 years. If you would like your child to attend, please contact Katie, our pre-school manager, for a registration form. Once this is completed Katie will contact you to arrange settling in sessions for your child.


What are your opening hours?










What are your fees?

If your child is not eligible for funding we charge a session rate of / an hourly rate of PLEASE CONTACT FOR CURRENT RATE


Is my child eligible for government funding?

The childcare grant is available for all children from the term after their third birthday. Up to 15 hours a week can be claimed, which can be used between two settings.


As a provider registered with KCC, we are eligible to claim the grant on your behalf. As parents you will need to complete and sign a parent contract form stating how many sessions you are claiming.


Can I use childcare vouchers?

Yes. The cost of your vouchers can be taken out of your salary before the NI and Tax contributions are calculated. This is done through your employer by registering with one of the many childcare voucher schemes available.


Does the session include lunch?

If you would like your child to attend lunch, please let the pre-school know in advance and send your child to preschool with a packed lunch or alternatively we can arrange a hot lunch via the Primary school. Hot lunches are charged at £2.15 each and the weekly menu is displayed on the parents’ notice board.


What snacks and drinks are provided?

We encourage children to adopt a healthy and nutritious diet. Water is provided that the children can help themselves to during the morning. We provide a healthy snack and a drink either milk or water.


Does my child need to be potty trained to join preschool?

No. We change nappies as and when required. We will work with you with toilet training as the time arises. Please provide spare nappies, wipes and a named change of clothes for your child.


How will you help settle my child into preschool?

We allocate a key person to each child and his/her family before she/he starts to attend. Your child’s key worker will welcome and look after you and your child in his/her first session and during the settling-in process. We treat each child individually, and will jointly decide with you on the best way to help your child to settle into the setting. A settling-in session will be arranged where you will stay with your child. If needed further settling-in sessions can be arranged, until your child is able to cope.


What should I do if my child is ill?

To reduce the risk of infection to other children, please do not bring your child to pre-school if they have been sick or had diarrhoea in the previous 48 hours. In line with the fees policy, sessions missed by your child due to illness will still be chargeable. Please call the pre-school if your child will not be attending.


What if my child is unwell, or has an accident at pre-school?

We have an accident policy in place and all staff are aware of the procedures to follow. We have staff that are first aid qualified. We inform you of any accident involving your child and ask you to sign the accident book.


If your child becomes ill whilst they are at pre-school, we will contact you to discuss the best course of action. As part of the registration process we will collect key contacts for your child, including GP details.


Does my child need to wear a uniform?

Uniform is not compulsory, however, we do have a range of quality t-shirts and sweatshirts with the Smarden Pre-School logo embroidered on, available to buy.


Can parents get involved?

Yes please! The pre-school is a committee run charity which is staffed by parent volunteers, and more help is always appreciated.

It is also a great way to get to know other parents and carers. If you aren’t able to commit to joining the committee, there are several fundraising events throughout the year that you are welcome to join in, and help running these is always gratefully received. Parents are sometimes invited to join the children for stay-and-play sessions. Please ask the staff for details.


What is the Ofsted rating and where can I access the report for Smarden Preschool?

Ofsted is the Office for Standards in Education, Children’s Services and Skills. They inspect and regulate services that care for children and young people, and services providing education and skills for learners of all ages. Ofsted report to Parliament via the Department for Education.


Smarden preschool has consistently been rated as “Good”. The full report can be downloaded here LINK TO FOLLOW


What is the The Early Years Foundation Stage (EYFS)?

The Early Years Foundation Stage (EYFS) is how the Government and early years professionals describe the time in your child’s life between birth and age 5. It is a framework setting the standards for learning, development and care for children during this period. Nurseries, pre-schools, reception classes and childminders must follow the legal document called the EYFS Framework which can be downloaded below. You can ask for information about your child’s development at any time and there are two stages (the “progress check” at age 2, and again at age 5) when the professionals caring for your child must give you written information about how he or she is doing. The written summary of their progress at age 5 is called the EYFS Profile.